There’s a Better Way. IMPLEMENT WITH MERGE IT

ERP

Manage and streamline your business processes from manufacturing, planning, accounting to shipping with a cloud-based Enterprise Resource Planning (ERP) solution. Collect real-time analytics across your business and start leveraging an intelligent ERP to drive efficiency and growth.

CRM

Put customer service first. We can integrate CRM software to work with your communications system to quickly identify and open customer files while customers are on the line. Cut down call queues and answer queries across phones, emails and chat systems in a timely manner. We can even customize your out of the box CRM to empower customers to access their own account information through an online portal. With the help of automated FAQs and troubleshooting systems your customers can get the answers to their toughest questions in just seconds.

E-Commerce

Your customers deserve and expect excellence, let’s make sure they get that. By taking the core elements of successful B2C and B2B software and enhancing it with ERP and CRM support, your customers will find your site easy to navigate and simple to order with. Meanwhile you will have all the tools necessary to deliver on time no matter the scope of the order.

About us

Merge IT’s White Knight Service Ensures Your Systems Are Implemented Quickly AND Efficiently

Being in the business over 20 years, we have helped a significant amount of clients overcome systems that were poorly implemented or have been holding their businesses back from reaching their full potential.

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CONSOLIDATION ACCOUNTING

Simplify multiple entry points, varying tax rates, and currency conversions. We provide a simple way to bring all of your accounting together under one umbrella. Featuring Cross-Entity Accessibility, Consistent Accurate Reporting, and Unlimited Growth.

PROJECT ACCOUNTING & JOB COSTING

We can save you hours of manual entry and manipulation of reports that don’t even show you the whole picture. With our software, we can provide a complete suite of tools designed to boost productivity and eliminate redundancy or confusion throughout the entire process.

REVENUE MANAGEMENT

As any company grows, enterprise management software operates best when it eliminates manual entry saving you thousands of employee or consultant hours. We can help you implement software that automates and streamlines your entire accounting department.

E-Commerce

Your customers expect excellence, and you need to deliver. With a B2B or B2C eCommerce solution from Merge IT you will gain access to everything you need to put together a professional eCommerce setup. By taking the core elements of successful B2C software and enhancing it with ERP and CRM support, your customers will find your site easy to navigate and simple to order with. Meanwhile you will have all the tools necessary to deliver on time no matter the scope of the order.

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MARKETING AUTOMATION

The marketing industry has expanded greatly in the last decade, presenting more avenues for reaching potential customers than ever before. Fortunately, we provide marketing automation tools like individualized campaigns and lead nurturing to take some of the complexity out of matter and make it easier for fast-growing businesses to keep up.

PARTNER MANAGEMENT

With Merge IT’s CRM integrated Partner Relationship Management software, you and your partners can work towards a better future, together. With a focus on sharing information and enabling collaboration, team members will have the tools and resources they need to manage leads, and draw value out of partner relationships at every turn.

SALES FORCE AUTOMATION

If you are looking for the ultimate sales force automation tool, look no further than Merge IT. Merge IT offers sales automation software designed to boost your sales and drive productivity. Your sales representatives will enjoy the convenience and simplicity of a dashboard that gives them powerful insight into customer interactions so they can make bigger sales, upsell current products, and manage long term contracts.

VIRTUAL STOREFRONT WITH ONE ON ONE MANAGEMENT

We provide you with an optimized online and mobile storefront that streamlines checkouts and makes it simple for your customers to use your page. With our software you will be able to create user-friendly search options and track trends for personalized marketing based on recent purchases. You can go one step further by allowing individual employee portals that limit their purchasing power but give them the ability to get the products they need without going through another department.

INCREASE SITE VISIBILITY

With the help of a quality B2C eCommerce platform in place you will have all the tools at your disposal to increase your visibility through the web. This means having access to marketing resources that will put your brand in front of consumers wherever they are on the web, as well as taking advantage of best SEO practices and integrating with social media platforms.

TARGETED MARKETING CAMPAIGNS

As your eCommerce software learns about your customers and tracks trends, it will help you create more targeted marketing campaigns that promote the best products to visitors based on their interests. It will also create a portal for customers to view their purchase history, track packages and manage payments safely.